If you are not 100% satisfied with your purchase, return it! As long as your return meets our Return Guidelines, there’s no need to contact us for return authorization.
Any online purchase you make can be returned for a refund, store credit, or exchange at any of our retail store locations as long as it meets the Return Guildlines below.
Need to return an item? Click here to get started.
Return shipping labels for customers with a Pure Hockey account can only be accessed within 90 days of the purchase. If your purchase was made over 90 days ago, please refer to other returns for instructions on how to return your item.
Please note that you are responsible for the cost of return shipping*. You will not be asked to submit any payment information for the return shipping label. Rather than pay an additional fee, your refund will be deducted by $9.99 to cover the costs of return shipping.
As a Breakaway Rewards member, you are eligible for Free Return shipping through 9/12/2018. If you return an item according to the returns process outlined below, the $9.99 return shipping fee will automatically be waived – there’s nothing you need to do. If you have any questions, please contact our Customer Service team at 866 787 3462 or firstname.lastname@example.org
Please find all warranty information on our Manufacturer Warranty Page. Here you will find information regarding which product categories are covered under warranty and how long that warranty is effective.