Privacy Policy/Terms of Use
By using this website you agree to the terms listed this page.
Privacy Policy Updated November 1, 2022
Our website allows you to buy products and services, get information, enter contests, receive special discounts, apply for credit, fill out surveys, and receive newsletters, e-mails or other promotional information from us. We use the information that we collect about you to fulfill your product and service purchases and to create a more personalized online experience. This is just a brief overview, so please read on for more details about our Privacy Policy. This Policy may change from time to time, so please check back periodically. Except as limited below, we reserve the right to use or disclose your personally identifiable information for business reasons in whatever manner desired.
Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you online. For some services, we either collect and transfer personal information to a service provider you have selected, or you may visit other merchants through links on our site who may collect and use your personal information. In those cases the third-party service provider or merchant's privacy policy will govern how your information is handled. We encourage you to ask questions and to be very cautious before you disclose your personal information to others.
Attn: Privacy Compliance Officer
Pure Hockey Corporate Offices
89 Cross Street
Holliston, MA, 01746
Pure Hockey Free T-Shirt Terms & Conditions
OFFER NOT VALID IN RETAIL STORES. Subscribe to text alerts to receive a coupon for one (1) Free Pure Hockey Classic 1.0 or 2.0 T-Shirt. Offer only valid online at www.purehockey.com and goalie.purehockey.com websites. Only one (1) coupon may be used per order. Coupon expires 12/31/2023. Shipping charges & taxes may apply. charges.
Pure Hockey Marketing Mobile Terms & Conditions
Pure Hockey offers its customers mobile alerts regarding sale promotions, event
information, product launch announcements, cart reminders, back in stock alerts, price
drop alerts, low inventory alerts by SMS message (the "Service") on 61467. By participating in the Service, you are agreeing to these Terms and to the Privacy Policy.
Signing Up and Opting-In to the Service
Enrollment in the Service requires you to provide your mobile phone number and to
agree to these terms and conditions. You may not enroll if you are under 18 years
old. Before the Service starts, you will need to agree to these Terms. Pure
Hockey reserves the right to stop offering the Service at any time with or without notice.
By opting into the Service, you:
- Authorize Pure Hockey to use auto dialer or non-auto dialed technology to send
recurring text messages to the mobile phone number associated with your opt-in
(i.e., the number listed on the opt-in form or, if none, the number from which you
send the opt-in, or, if none, the number on file for the account associated with your
opt-in).
- Acknowledge that you do not have to agree to receive messages as a condition
of purchase.
- Confirm that you are the subscriber to the relevant phone number or that you are
the customary user of that number on a family or business plan and that you are
authorized to opt in.
- Consent to the use of an electronic record to document your opt-in. To request a
free paper or email copy of the opt-in or to update our records with your contact
information, please email customer service at [email protected] or
call 866-787-3462. To view and retain an electronic copy of these Terms or the rest
of your opt-in, you will need (i) a device (such as a computer or mobile phone) with
Internet access, and (ii) and either a printer or storage space on such device. For an
email copy, you'll also need an email account you can access from the device, along
with a browser or other software that can display the emails.
Content You May Receive
Once you affirm your choice to opt-in to the Service on 61467, your message frequency
may vary. You may receive alerts about:
- Sale promotions
- Event information
- Product launch announcements
- Cart reminders
- Back in stock alerts
- Price drop alerts
- Low inventory alerts
Charges and Carriers
Message and data rates may apply. Please consult your service agreement with your
wireless carrier or contact your wireless carrier to determine your phone's pricing plan
and the charges for sending and receiving text messages. You acknowledge that you
are responsible for any message, data or other charges incurred (usage, subscription,
etc.) as a result of using the Service.
Supported carriers are AT & T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile,
U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and
other smaller regional carriers. The Service may not be available on all wireless
carriers. Pure Hockey may add or remove any wireless carrier from the Service at any
time without notice. Pure Hockey and mobile carriers are not responsible for any undue
delays, failure of delivery, or errors in messages.
To Stop the Service
To stop receiving text messages from Pure Hockey, text the word STOP to 61467 any
time or reply STOP to any of the text messages you have received from Pure
Hockey. After texting STOP to 61467, you will receive one additional message
confirming that your request has been processed.
Questions
You can text HELP for help at any time to 61467. This will provide you with an email
and phone number to customer service ([email protected] and 866-
787-3462). You can also contact us at Pure Hockey, 89 Cross Street, Holliston, MA
01746.
Changes to Terms
These Mobile Terms and Conditions are subject to change at any time without notice.
Pure Rewards Mobile Terms & Conditions
Mobile Terms & Conditions
Pure Rewards customers have the option to sign up during account creation to receive
reward points notifications, rewards updates, reward discounts and coupons by SMS
message (the "Service") on 37021. By participating in the Service, you are agreeing to
these Terms and to the Privacy Policy.
Signing Up and Opting-In to the Service
Enrollment in the Service requires you to provide your mobile phone number and to
agree to these terms and conditions. You may not enroll if you are under 18 years
old. Before the Service starts, you will need to agree to these Terms. Pure
Rewards reserves the right to stop offering the Service at any time with or without
notice.
By opting into the Service, you:
- Authorize Pure Rewards to use auto dialer or non-auto dialed technology to send
recurring text messages to the mobile phone number associated with your opt-in
(i.e., the number listed on the opt-in form or, if none, the number from which you
send the opt-in, or, if none, the number on file for the account associated with your
opt-in).
- Acknowledge that you do not have to agree to receive messages as a condition
of purchase.
- Confirm that you are the subscriber to the relevant phone number or that you are
the customary user of that number on a family or business plan and that you are
authorized to opt in.
- Consent to the use of an electronic record to document your opt-in. To request a
free paper or email copy of the opt-in or to update our records with your contact
information, please email customer service at [email protected] or
call 866-787-3462. To view and retain an electronic copy of these Terms or the rest
of your opt-in, you will need (i) a device (such as a computer or mobile phone) with
Internet access, and (ii) and either a printer or storage space on such device. For an
email copy, you'll also need an email account you can access from the device, along
with a browser or other software that can display the emails.
Content You May Receive
Once you affirm your choice to opt-in to the Service on 37021, your message frequency
may vary. You may receive alerts about:
- Rewards points notifications
- Rewards program updates
- Rewards program exclusive coupons and discounts
Charges and Carriers
Message and data rates may apply. Please consult your service agreement with your
wireless carrier or contact your wireless carrier to determine your phone's pricing plan
and the charges for sending and receiving text messages. You acknowledge that you
are responsible for any message, data or other charges incurred (usage, subscription,
etc.) as a result of using the Service.
Supported carriers are AT & T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile,
U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and
other smaller regional carriers. The Service may not be available on all wireless
carriers. Pure Hockey may add or remove any wireless carrier from the Service at any
time without notice. Pure Hockey and mobile carriers are not responsible for any undue
delays, failure of delivery, or errors in messages.
To Stop the Service
To stop receiving text messages from Pure Hockey, text the word STOP to 37021 any
time or reply STOP to any of the text messages you have received from Pure
Hockey. After texting STOP to 37021, you will receive one additional message
confirming that your request has been processed.
Questions
You can text HELP for help at any time to 61467. This will provide you with an email
and phone number to customer service ([email protected] and 866-
787-3462). You can also contact us at Pure Hockey, 89 Cross Street, Holliston, MA
01746.
Changes to Terms
These Mobile Terms and Conditions are subject to change at any time without notice.
Where do we collect information from you and how do we use it?
Our primary goal in collecting personal information is to provide Pure Hockey's visitors with a superior customized online experience. We use the customer contact information to fill orders, contact purchasers to inform them of their order status, to send promotional information, to enhance the operation of our site and administer our systems.
Demographic data also may be collected at our site from third party advertising servers, content servers, or web site analysis agents who provide us with the zip code and area code associated with a visitor's server, along with pages viewed on our site. We review the actions of the Pure Hockey visitors on an aggregate basis to determine customers' preferences. Pure Hockey also does research on our visitors' demographics, interests, and pages viewed based on the information provided to us during ordering, a promotion, from our server log files, from our web site analysis agents, or from contests, drawings or surveys. We will use this data to tailor the visitor's experience at our site, to improve our marketing and promotional efforts, to statistically analyze site use, to improve our product offerings, and to customize our site's content, layout, and services. We receive reports from third party ad servers, content servers, or web site analysis agents that tells us how many ads were presented and clicked upon or what content was served or viewed.
We may also share your personally identifiable information with third parties who provide services to us, our customers and web site visitors. Those third parties include authorized contractors, temporary employees and consultants and other companies working with us (collectively, "agents"). Where we believe it to be appropriate (in our sole discretion), we will ask our agents not to disclose or use your personal information for purposes other than to provide services to you or Pure Hockey.
We gather information in the following ways:
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Shopping
We collect IP addresses for the purposes of system administration, to gather broad demographic information, to enable ads to be served on our site, to report Non-Personally Identifiable Information to our advertisers, and to monitor the level of activity on our site. We collect information from visitors to our site regarding the URLs they came from, domain types (e.g., .com or .org), their IP addresses, the date and time of their visit or order, the number of visits and orders, the number of visits per browsing session, the server type, the operating system and browser type used to come to the site, the country, state and telephone area code where their servers are located, the pages and page titles of our site that visitors viewed during their visit, whether the visitor's computer is enabled for Java or cookies, browser language, applications and plug-ins, and any search terms entered on our site.
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Ordering
When you order from us, we collect personally identifiable information from you. If you order one of our products or services, we will collect and maintain your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information, order number, referring URL, IP address, page you bought from and a password. We collect this, and other information, as disclosed in this Policy, in order to fill your order, to communicate with you about your order and to send you promotional materials. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contained and these changes will be automatically kept for future use. We may require additional verifications or information before accepting any order.
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Gift Registry
If you decide to create a Wish List through our site, you will create an account, where we will collect and use your name, e-mail address, credit card or other payment information, billing and shipping address, phone number, password and product preferences. This information is subject to the terms of this Privacy Policy except as explained here. Others will be able to search for your Wist List using your e-mail address unless you choose not to make your Wist List searchable. Those who have access to your Wist List will be able to see your name, e-mail address, city, state, and may have access to other personal information and product information that you have entered into the Gift List. If others place orders for items on your Gift List, they may have access to your address. We will use the product preferences that you include in your Gift List to inform you about offers that may be of interest to you. If you provide us with the e-mail addresses of your family and friends, we will use their e-mail addresses to send them your Gift List if you instruct us to. With your permission, we will send them the Gift List using your e-mail address as the originating address. We will not use the e-mail addresses of your family and friends for any other purpose.
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Gift Cards
If you purchase a gift card from our site, you will give us the recipient's name and e-mail address if you wish to send the certificate by e-mail. If you wish to send a gift card by regular mail, you will give us the name, mailing information and phone number for the recipient. The recipient information you give us will only be used to send the gift certificate and for no other purpose.
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Online Surveys and Polling
In order to improve our services to you, we ask some of our customers to voluntarily complete surveys, which may be collected by an independent third party. Individual survey answers are confidential, although Non-Personally Identifiable Information is collected and disclosed to third parties. If you do not wish to participate in a survey, simply decline to participate when asked.
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Contests and Sweepstakes
When you enter a contest or other promotion, we may ask you for contact information such as your name, address and e-mail address in order to administer the contest, to send you promotional e-mails, notify winners and make the winners' list publicly available pursuant to certain states' laws. Your consent to such promotional use and disclosure of this information is a condition of your participation. As a condition of receiving any prize, you will be required to submit an Affidavit of Eligibility, for us to ensure that you are eligible to receive the prize according to the Contest Rules.
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Newsletters, Promotional E-mails
We offer free newsletters, promotional e-mails as a service to our customers. We will send you newsletters and e-mails periodically listing current specials and deals. You may "opt-out," or unsubscribe from our newsletters, emails or personalized on-line advertisements by following any unsubscribe instructions in any e-mail or newsletter you receive from us, or by sending an e-mail to "[email protected]". After doing so, if you have opted out of receiving all newsletters or promotional emails, you will not receive future promotional emails, newsletters unless you open a new account, enter a contest, or otherwise subsequently sign up to receive newsletters or emails. Please Note: If you agree to receive e-mails from any of our third party service providers or any third party merchants on our site, you will receive e-mails separately from them, and information that you choose to disclose to them will be subject to their privacy policy. If you later decide that you no longer want to receive their e-mails, you will need to follow their own specific opt-out instructions, as opting out to "[email protected]" as described above will not opt you out of their promotional emails.
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Contact Information and Third Party Data
If you contact Pure Hockey or our customer service representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with our site, we may collect such information in a file specific to you. If you contact us through our feedback area or by calling one of our customer service representatives, we may ask for your name, e-mail address and order information in order to send you a reply.
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Advertising
We may display advertisements on our site. By knowing a little about you, Pure Hockey will be able to deliver more relevant advertisements and content to you in the form of targeted banners and promotions. For example, advertisers give us an advertisement and tell us the type of audience they want to reach. Pure Hockey takes the advertisement and includes it in a Pure Hockey e-mail to prior customers meeting that criterion. We may also have third-party advertising servers display ads linked to certain search terms that you have entered, or to certain pages that you are viewing. In this process, advertisers never have access to individual account information. Pure Hockey may share aggregated data with advertisers. We may also use advertising partners to assist us in delivering personalized on-line ads to you through the use of cookies while you are on the Internet.
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Web Site Use
We also track customers' traffic patterns throughout their online session, including which pages, information and advertisements a customer views while using the site and what items they place in their basket or purchase. We use your IP address to diagnose problems with our servers, software, to administer our site and to gather demographic information. We may share aggregated statistics about pages viewed on our site, sales and other shopping information with third parties.
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Cookies
We use cookies and may allow others to use cookies in the operation of our site.
Pure Hockey uses cookies to collect information around abandoned shopping carts. A cart is
considered abandoned within one hour of inactivity/lack of purchase. Once the cart is
considered abandoned, an SMS message will be sent as a reminder.
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Action Tags/Web Beacons
We may use and allow others to use action tags or web beacons in the operation of our site; to find out what action tags and web beacons are and how they are used, click here.